Have Your Got a License to Carry that Tune?

If you plan to create videos and want to add a little music to make them more interesting, it pays (or more accurately, saves you money and frustration) to plan ahead.

The last thing you want is to have a really great video that is getting a lot of attention and you get slammed for an unlicensed usage violation and you have to take it down.

Youtube and Vimeo are just two sites that scan work uploaded to make sure it is not in violation of copyright laws.  Now the good news is you can add music to your videos at little and sometimes no cost, but you have to have an idea where and how the videos will be viewed to make sure you pay for the right license.

So, if these things cost money, you might ask, why are they referred to as Royalty-free in some cases and Creative Commons by others?  What do these terms mean?

Royalty-free refers to the right to use the intellectual property, in this case music, without having to pay a royalty or fee for each use.  What that means is that you pay a single fee for the right to use the music on your website or in a video and it doesn't matter how many people actually go to the site to listen to it.  You pay once and that's it.

There are additional fees if you choose to distribute the music by streaming or on CDs or make it available for download.  That is what all the fuss is about over the music streamed on sites like Spotify.

Creative Commons licensing is similar, but you may not have to pay a fee.  Some artists list their works under one of the Creative Commons licenses, which allow you some uses of the music as long as you attribute the work back to the artist, referring to him or her as part of the agreement.

If you are planning to create a series of videos that all share a common theme, and you want the same opening and closing music on all of them, it might be smart and least costly for you to purchase an extended license.  These cost a little more, but with all the competition out there, it pays to negotiate.  

If you know what you want and who created it, negotiate directly with the artist.  Setting up a relationship with artists whose work you like may sound like hard work, but it is a lot easier than you might think.  Artists may not be getting much money for the titles you are downloading from the Royalty-free and stock audio sites, so find what you like and then do some searching for the artist.

When all is said and done, though, the most frequented video sites now let you add tracks to your videos without having to pay a fee.  If their library of tunes works for you, have fun.  But if you need something special, or want a particular sound to set a mood or guide the viewer to action, taking the time to try out samples, test them in your cuts, and then purchase the right licenses makes your end-product much more likely to survive its own success.

Happy creating.

Radical Transformations Require Radical Steps (and maybe a bit of soap)

Did you see the 60 Minutes profile on Bob McDonald, the Secretary of Veterans Affairs?  What did you think?  Can a soap salesman (former Chairman of Proctor & Gamble) make a difference in the way a huge  bureaucracy runs?

With scandal and mismanagement at the top of the list of VA troubles, Secretary Bob, as he prefers to be called, has made a priority of something that most of his predecessors and many other government official have ignored, customer service.  He tells his 300,000 employees that they serve customers, not patients.  The customer has a voice and that voice has been complaining.

CNN reported the following facts about the VA this week:

  • In 2013, the VA had 312,841 full-time equivalent employees.
  • Among VA operations are 151 medical centers and 827 outpatient clinics.
  • The VA served over six million people in 2013.
  • In 2013, the average wait time to complete a disability evaluation was 78 days, according to the VA.

Congress isn't happy about the way Secretary Bob is addressing the problem of blatant cover-ups and falsified records.  According to The Atlantic“New plans, initiatives, and organizational structures are all well and good, but they will not produce their intended results until VA rids itself of the employees who have shaken veterans’ trust in the system," said Representative Jeff Miller of Florida, chairman of the House Veterans Affairs Committee. "So far VA hasn’t done that—as evidenced by the fact that the majority of those who caused the VA scandal are still on the department payroll."

ut while Congress remains frustrated over the delays in disciplining VA employees, Bob is focusing on change. And even there his methods rile the critics.  Rather than taking the time to draw up a long, wordy plan, he has outlined four major steps he will undertake in the overhaul of the agency.

USA Today provided the following details:

  • Establish a "customer service organization," headed by a chief customer service officer who reports directly to the secretary. The officer's job will be to lead the VA's culture and practices to meet the needs and expectations of veterans.
  • Develop a regional framework designed to simplify and coordinate operations. The VA already operates under so-called "integrated service networks" that provide regional oversight for medical centers. It is unclear how the new system will be structured or how it will function.
  • Create a network of community veteran advisory councils to coordinate the delivery of VA services with community groups and agencies while developing public-private partnerships.
  • Identify opportunities for the VA to improve efficiency and productivity by realigning internal business processes, possibly using private enterprise models.

he lesson for all of us lies in this simple outline.  When tackling seemingly impossible and overwhelming challenges, keep it simple.  Give yourself a solid framework, a set of priorities, limit them to a few, and get started working on them.  

How often do we try to do everything and fail at all?

Secretary Bob knows he will need help, so he has created new positions and assigned specific authority to the role.  If you get the goals right, how can you lose?

"I'm here to fix it," he said. "We will deliver. We will deliver because we have the entire American public behind us."

 

Sources: 

Change Comes to Veterans Affairs - Russell Berman Nov 10 2014, 5:07 PM ET

VA Announces Overhaul, But Gives Few Details - Dennis Wagner, USA TODAY 8:32 p.m. EST November 10, 2014

Department of Veterans Affairs Fast Facts - CNN Library updated 4:49 PM EST, Fri November 14, 2014

Department of Veterans Affairs Fact Sheet - January 2009

Breakthrough Marketing

What makes an e-commerce giant decide to open a retail store in the high rent district of Manhattan?  What prompts tech giants to break up into smaller companies?

The answer is competition.  

It is extremely hard to act like a speed boat when you are an ocean liner, so when we see ocean liners lowering the boats into the water, we tend to think the crew and passengers are about to abandon ship.  But there may be another reason.  It may be time to get out and have some fun in more shallow waters.

Amazon is opening kiosks and toying with the idea of a storefront to be able to increase sales of devices that require a hands-on experience, and at the same time, there is an added benefit. Having brick and mortar locations as shipping hubs may make sense.

On the other hand, HP and eBay are among those looking to peel back the onion and split their respective companies into multiple entities, helping them compete against the smaller, more nimble rivals.

Will these strategies work?

Most likely they will, not because they are good strategies, but because these companies are choosing to try them.  They are venturing out into different waters, and if these ideas don't work, they will try something else.

There is a lesson here for all businesses.  Don't get comfortable.

As business owners, we like to believe that we have it all figured out.  We know why our customers buy from us and we do everything in our power to make sure we maintain the quality of that product or service so we can continue to please them.

But what if we have it wrong?  What if the tastes are changing?  What if we had never reached our full potential in the first place and we stopped experimenting, thinking we have the secret formula that is worth millions?

While we focus on one critical and valuable aspect of our business, we may be missing something that a new competitor will see as an obvious and marketable omission on our part.

Enter the speed boat.

If we think back to when we began, we might see ourselves as the speed boat captains, gathering up those customers who wanted to go ashore, leaving the big cruise liner behind.

Sure it is comfortable on that big boat, with stores and restaurants, pools, tennis courts, all sorts of amusements, even a theater, but what if you want something else, something different?  

When we are smaller, we can pay more attention to each customer, adopt new technologies, react to changing tastes ad demands, be flexible.  As we grow, we need to keep that ability to adjust and adapt as one of the tenants of our business or we will find ourselves on the downward side of the growth curve.

So, take a look at the products and services you offer today and look back to when you started.  Are they very different or pretty much the same?  

If you have been holding onto the secret formula and avoiding making changes, you may need to do a little experimenting, now before someone comes along and trumps you with a more modern version.

After all, you are probably looking closely at your competitors and wondering how you can modify their offerings to trump them, right?  

If you want a breakthrough, the first thing you need to break through is your own resistance to change.

Now, let me end this.  I have to go take a close look at how to be more agile myself.

WWDC14? Let the Games Begin!

Apple website

Today, Apple made several very big announcements to its dedicated and loyal developer community.  They were not disappointed.

For one, there is Swift, a trimmed down, full feature replacement for XCode, the object oriented language that has been dutifully creating software and apps for a generation.  Combined with Metal, the programming instruction layer that "talks" to the brain of the device (the A7 computer chip), Swift gives developers the power to increase the speed of graphics generation by a factor of 10!

Huh?

What that means is those amazing 3-D graphics in game console games will soon be appearing on iPads, freeing the gamer from his or her home-based screens and boxes.

Another innovation is Playgrounds, the ability to see the result of your coding while you work.  All of these enhancements mean faster development time and fewer coding errors, and, of course, greater speed to market.

But Apple didn't stop there.

Developers also have the ability to integrate their apps with those of other developers, all within the security built into the environment, which now includes iCloud.

Yes, that means all your photos, files, everything can be stored in your Apple iCloud storage.

On the marketing end of things, developers will now be able to add videos to the App Store entry for their apps, and they can bundle apps together, offering users the option to download all with one click.

So, what does all this mean for us?

More, more, more.

The changes that began with smartphones and lurched forward with tablets continue, untethering us from the desk, and moving everything we do to the device in our hands, including turning on the lights in that home we visit occasionally to sleep.

But there is more happening here than going more mobile.  New careers are being created, or should I say, another industry may be about to break wide open.  That industry is the very audience at WWDC14, the developers.

Technology continues to propel us into a world where more can be accomplished with less, including less expertise and experience.

By simplifying the code, adding more tools and developer kits, and making it all available for free, Apple may be saying, "Let the games begin."

Anyone with an idea and some creativity could get started now.  They could learn the new tools, and catch up in an arena that up until now was packed with experts.

Of course, most won't do that.  Most will use the new apps and features that are designed by others and they will be very happy consumers.

But I, for one, think App Developers will soon find themselves facing competition from amateurs, just the way graphic artists, photographers, film producers and musicians have over the last 10 years.

Let the games begin.